Refund Policy
At Digital Million Machine, we strive to ensure our customers are fully satisfied with our digital products and services. Please read our Refund Policy carefully to understand the conditions under which refunds are granted.
1. General Refund Policy
Due to the digital nature of our products and services, all sales are considered final. Once a product or service is delivered, we do not generally offer refunds, exchanges, or cancellations.
However, we understand there may be exceptional circumstances, and we are committed to reviewing requests on a case-by-case basis.
2. Eligibility for Refund
Refunds may be considered under the following conditions:
- The product or service was not delivered as described.
- There was a technical issue preventing access or use of the product, which could not be resolved by our support team.
- A duplicate purchase was made by mistake.
All refund requests must be submitted within 7 days of purchase.
3. Non-Refundable Situations
Refunds will NOT be issued under the following circumstances:
- Change of mind after purchase.
- Failure to properly use or apply the digital product.
- Lack of results from using our strategies or tools, as success depends on individual application and market conditions.
- Services that have already been fully rendered or completed (e.g., consulting hours, custom projects).
4. How to Request a Refund
To request a refund, please contact our customer support team at contact@digitalmillionmachine.com with the following information:
- Your full name
- Order number
- Date of purchase
- Reason for your refund request
- Any relevant supporting details
Our team will review your request and respond within 5 business days.
5. Refund Process
If your refund is approved, it will be processed via the original payment method within 7-14 business days, depending on your bank or payment provider.
6. Contact Us
For any questions or concerns regarding this Refund Policy, please contact us at: Email: contact@digitalmillionmachine.com